call us on
01349 877 029
call us on
01349 877 029

Norman Houston – Munlochy


We installed a ground source heat pump at Norman’s house in Munlochy.

Norman had recently refurbished and extended his family croft.  We installed a ground source heat pump and solar PV panels:

“The installation process from start to finish was seamless, Black Isle Renewables were on hand in a timely and helpful manner to ensure that the system was up and running on time, and on budget. Advice and support at handover ensured that I had the confidence to operate the system and it was reassuring that Black Isle Renewables were only a phone call away should I need them.”
The heat pump system was combined with underfloor heating, for maximum energy efficiency.  The system meets the needs of a family of five:

“The NIBE ground source heat pump is housed in a separate outside pump house and is connected to a surface soil heat collection system with 400m of hose buried along a field boundary adjacent to the croft house. The 8kW system currently provides underfloor heating to the extended part of the croft and all the hot water needed for our family of five. The system has the capacity to cater for the planned connection of the underfloor heating system to the original rooms.”
The family’s energy bills have gone down, and the system is easy to control:

“Since installing the heat pump there has been a decrease in our electricity bills, despite the fact that we have doubled the size of the house! The underfloor heating provides a pleasant and even heat that is easily controllable (winter or summer) via wireless thermostatic room controllers. The heat pump controls are easy to follow and can be set on a range of automatic programmes including to deliver cost effective energy or can be overridden to manual settings for specific household requirements.”
We’re happy to provide aftercare, and Norman has now installed more renewable technology:

“I have had to call BIR out on one occasion when the outside temperature sensor failed. They were onsite within 3 hours and the fault remedied.”

“We have recently added a wood burning stove to complement the system and add visual impact to the living area. We have also installed solar PV panels to achieve an all-round efficient sustainable heating system.”

If you’d like to see if something simlar might be suitable for your home, call us to discuss on 01349 877 029, or email

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Black Isle Renewables Ltd,
Craig Road,
Dingwall, Ross-shire IV15 9LE
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Call us on
01349 877 029